Data protection

The recording, use and security of your data are explained in these data protection provisions. Your access to our websites and your user rights are bound by the following provisions and conditions. When you visit our websites you must accept these data protection provisions without reservation. We only reveal personal data to third parties if we are required to do so by law or regulatory requirements. We observe the legal provisions governing data protection.

Recorded access data
When accessing the Helvetia websites specific cookies (you will find an explanation of the term "cookies" at or web bugs are used in order to obtain data on the use of this website. For data protection purposes the following access data can be saved in a log file:

– Internet protocol address (IP address)
– User name (user ID)
– Date and time of hit
– Name of the file accessed (URI visited)
– Access status (e.g. OK, partial contents, document not found)
– Page from which access was made (top-level domain such as ∗.ch, ∗.fr, ∗.com)
– Web browser used
– Operating system used
– Data entered by user
– Transaction data

These data are protected from unauthorised access and are not made known to third parties if we are required to do so by law or regulatory requirements. A person-related evaluation is not carried out. Helvetia evaluates data on an anonymised basis only and exclusively for statistical purposes; for example, to find out how many hits are made on particular days. Helvetia does not process any personal data via its websites, apart from data the user has deliberately forwarded.

Protection and use of your personal data
In the case of electronic contact or communication, your data are basically transmitted via an open network that can be publicly accessed. In certain circumstances your data may also be transmitted across borders, even if the sender and recipient are in the same country. Although the individual data packages are encrypted when they are transmitted, the sender and recipient remain uncoded. Therefore it is possible that data sent in such a way can be seen by third parties and a link to us can be established. Therefore we are unable to accept any liability or responsibility in this respect.

Discretion when communicating by e-mail is not guaranteed for system reasons. Therefore we do not accept any orders for business procedures or transactions (e.g. contract conclusions) via this medium.

In order to guarantee the security and confidentiality of personal data given to us online within Helvetia, we use data networks that are equipped with standard firewalls and password protection. Access to personal data is reserved for those employees in Helvetia who need to use it and who have been trained in dealing with sensitive data. Although we cannot guarantee that the data will not be accessed by the wrong recipients, will not get lost, or will not be used incorrectly or altered, we do everything in our power to avoid such malfunctions. However, since the world wide web is a publicly accessed system, Helvetia is unable to accept any liability or offer any guarantees with regard to malfunctions.

In every case we take appropriate measures to ensure that personal data is not made available to third parties. This excludes partners who are mandated to provide services for us. We ensure that our partners have data protection provisions equivalent to our own.

We record the personal data that we have been given only for specific, limited purposes. For example, personal data that has been recorded could be used to provide you with tailor-made products or services, to inform you of products and services that could be of interest to you or simply as a means of communication for a specific purpose. We keep personal data only for as long as is necessary for the particular purpose and in compliance with any legal duties of confidentiality that apply.

Links to other pages
These data protection provisions apply exclusively to our websites and exclude the websites of third parties. We can enter links to other websites that we believe to be of interest. However, due to the nature of the world wide web it is not possible for us to guarantee the high standard of all the websites to which we provide links or to accept liability for pages for which we have no responsibility.

Helvetia reserves the right to amend its websites at any time and without prior notification.

Further legal information
You will find further legal information here.

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